COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number. We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, forms etc. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.
HOW DOES TLG SOLUTIONS GROUP USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of services and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.
PROMOTIONAL AND INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by TLG Solutions Group provided notice of this fact is made available online. If a visitor objects to such use for any reason, s/he may prevent that use, either by e-mail request or by modifying the registration information provided. TLG Solutions Group uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
Sometimes we send offers to selected groups of customers. To accomplish this, we may use third parties working on behalf of TLG Solutions Group. We provide a variety of ways for you to tell us you do not want to receive such promotional or informational offers. For example, we may provide an opt-in box for customers to receive information that is sent by a third-party fulfillment house, and we make clear that, by opting in, you are submitting your data to a third-party. You can elect not to receive promotional or informational materials from us by following the instructions to opt-out as mentioned or included in each of our programs we send to you.
DISCLOSURE OF INFORMATION
TLG Solutions Group will not disclose personal information that you provide on its Site to any third parties other than to a TLG Solutions Group agent except:
ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or
iii) if you are reporting an adverse event/side effect, in which case TLG Solutions Group may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities.
TLG Solutions Group also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of TLG Solutions Group or of any of the business or assets or shares of TLG Solutions Group or a division thereof. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.
TLG Solutions Group, in common with many web site operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Site may not function properly if you do so.
PROTECTION OF CHILDREN ONLINE
TLG Solutions Group considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Site or help-seeking information lines.
RIGHT TO UNSUBSCRIBE
You can unsubscribe from communications you no longer wish to receive. We provide unsubscribe (opt-out) instructions in our communications. You can also contact us at Privacy Officer or at the following postal address if you want to update your personal information or change your marketing preferences: TLG Solutions Group Inc. 65 King Street East, Unit 9 Toronto, Ontario, M5A 1L6
Attention: Privacy Officer
PROTECTION OF INFORMATION
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. TLG Solutions Group applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
STORAGE of INFORMATION
TO CONTACT US
TLG Solutions Group
465 King Street East Unit 9,
Toronto, Ontario, M5A 1L6
Attention: Privacy Officer
Please visit our contact form on our website at http://tlgsolutionsgroup.com